From 40 to 15 Minutes: How UX Design Transforms Operational Efficiency for a Hyperlocal Startup | by Rahim | Feb, 2025 | Medium

Rangrez Abdul Rahim
by Rangrez Abdul Rahim · Feb 2025
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From 40 to 15 Minutes: How UX Design Transforms Operational Efficiency for a Hyperlocal Startup | by Rahim | Feb, 2025 | Medium

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When I joined TingTing, a grocery & daily essential delivery startup promising delivery under 10–20min, I noticed a key operational issue. The team had no clear visibility into where delays were…

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