Build Concierge: Creating a Category-Defining SaaS Web Experience | Strafe Creative

Project description

Build Concierge approached us at a critical stage in their growth journey. Founded by serial entrepreneur Martin Port, best known for building and scaling BigChange into one of the UK’s most recognised SaaS success stories, the business was launching with ambitious plans to redefine customer engagement for service-led businesses through AI-powered automation and communication tools. A major focus of the redesign was creating a user experience that felt both scalable and easy to navigate.