AI Voice Agent Dashboard – SaaS Product UI/UX Design

Project description

Artificial Intelligence is transforming how businesses manage customer communication. This case study presents the design of a modern AI Voice Agent Dashboard — Vocalyn — built to simplify call automation, conversation management, real-time analytics, and workflow optimization within a scalable SaaS platform. The objective was a clean, intuitive, enterprise-ready experience that lets teams monitor AI voice agents, track call performance, manage conversations, and gain actionable insights from one centralized dashboard. Every interface was designed with usability, efficiency, and clarity in mind, so users can make faster decisions with confidence. Key design features: an Agent Design workspace with voice selection and voice settings; a visual call-flow builder (Greeting → Collect Caller Details → End Call, with email & SMS notification steps); Outbound Calls and campaign management; A/B testing; Performance analytics; Call History and Call Paths; and a clear Upgrade Plan experience for teams choosing the right plan. UI/UX & AI Product Design by Shasanko Das, Syntory Studio — Future-Driven Design, Built Today. Available for UI/UX & AI Product Design projects. Portfolio: https://www.behance.net/uiuxshasankodas09 · Contact: uiuxshasankodas@gmail.com